You will be asked if you are known by any other names (such as a maiden name). For Global Entry, you list other first names and, separately, other last names. But with Pre-check, this interviewer wanted all possible full names. I often go by a shortened version of my middle name, and have also had a different last name in the past. I had listed both other names on GE apps and wanted to be sure everything was consistent. She decided that my shortened middle name was just a nickname and did not need to list it. I ended up in the 60 day wait time bucket and wondered if that was the reason why. (Still waiting for my GE renewal.) After I left, I thought I might have been better off going to the airport instead of dealing with IDentoGo. I felt that they had minimal training and were trying to rush people through--she also arrived to the office late--I was the first appointment of the day. When they asked me to review everything on the screen, I did so very carefully. Perhaps you can join your parents as an interpreter?