Originally Posted by jja34-1

It's a nice property and I loved the set up of my suite but if I went back I would probably stay at the FS. Among other things, my room was not ready when I arrived (in the afternoon) by hotel transfer. If the GM is going to be outside waiting for my arrival, either the room should be ready or someone should explain to me that it's not. Instead I was just left to wait in the living room without explanation. Have never had that happen in a top tier hotel before. I also thought the construction going on in the forecourt is something the hotel should have at least mentioned to my travel agent.