Originally Posted by m0hamed

I’m over it now. Perplexing as I was in contact with the GM and Guest Relations Manager who organised the Suite Upgrade.

I avoided the GSY because of the room size, but the property is delightful. Looking after a Glob after a terrible experience at a sister property is the sign of an excellent hotel. I only recently learnt that Sholto Smith is the GM ex PH MEL. Hope to see him before I leave,