Originally Posted by
gaobest
any chance that the plane lacked sufficient inventory to provide for each pax on this? And despite being stuck on the gate, maybe catering couldn’t transfer food & water to the plane. I’m speculating.
We were on a taxiway, not at the gate. The crew kept the seatbelt sign on throughout the ordeal and made announcements that they were not allowed to move about the cabin unless there a passenger had a medical emergency. They finally offered water and biscoff at the 1 hour 55 minute mark, consistent with the DOT regulation: "airlines must provide you with a snack, such as a granola bar, and drinking water no later than two hours after the start of the tarmac delay".
Here's what Flightradar24 showed during the incident:
