Originally Posted by
CanTraveller
I had a couple of flight with Lufthansa recently. Booked as separate LH ticket (intra-Europe). Entered my AC number (Super Elite). So far so good.
For some reason it does not recognize the STAR Gold status at the security gates, etc.
Also LH charges for emergency exit seats which are usually free for STAR Gold.
Did anyone else make that experience and was able to solve it?
I'm *G with SQ. On rare occasions, I've had the FF# not being recognized. Couldn't really narrow it down. Perhaps a typo or a technical glitch at an OTA. It really works most of the time.
In my experience, LH is much better in treating *G than, say, UA. Middle seat blocking in economy works. In J bookings, I can often select good rows (obv, they often block row 1 for their own frequent flyers). And in economy, I often get access to good seats as well (forward cabin or exit row). As long as you don't book Eco Light, of course.
If your BP after OLCI does not show *G, I would suggest dropping by the business class CI counter to have it added. To sum up: Typically, it all works automatically. I get all the *G benefits and frequently, additional-unofficial-soft benefits such as seat-blocking of middle seats or exit row free-of-charge.