Originally Posted by
Dave510
In the same vein, the flexible check-in, check-out is also an example of overpromise and underdeliver. It sounds like the a Marriott Your24 benefit, but in execution it's more of an inferior version of the FHR benefit (I was given a 3pm checkout when the hotel was far from full).
Yes. They very much do try to keep to their standard housekeeping schedule for servicing rooms. Not a ton of flexibility at all.