Originally Posted by RedPenguin

It's a Finnair ticket so only AY flight codes are shown. BAEC added the two eligible flights to my EC account after I explained the situation without issue back in April. I will escalate next week.

Originally Posted by jerry a. laska

You may have gotten lucky. You need to be booked under the BA codeshare for it to be an eligible flight -- that is your booking needs to be booked as BA --- marketed, operated by AY----.

The fact that there might be a BA codeshare doesn't matter unless you were booked on the BA codeshare.

Originally Posted by scottishpoet

you did not book the codeshare so it does not countbas an eligible flight.

the flight having a codeshare is not enough, you need to book the codeshare

if you now escalate they may see the error they made on your other booling amd remove that