Mrs RedPenguin and myself travelled with Finnair in J from London to Seoul back in March / April and one of the segments was on BA codeshares (LHR to HEL round trip). It's my understanding that BA codeshare flights (BA6032 & BA6033) are eligible flights for EC. This is needed in our case to retain EC silver status.

I contacted the EC helpline in April to get them to apply the two eligible flights and they added the two eligible flights to my EC account however they have stalled with the Mrs's EC account. I followed up several times and uploaded a copy of the boarding passes and the response was they were not BA flights and therefore not eligible. Where do we stand on this?