Originally Posted by
scottishpoet
I agree its frustrating for the OP. but it seems it is much cheaper to delay the passenger and potentially put them on the next flight than have appropriate people at every domestic gate during boarding for the 0.007 % of cases that fail
Does that include the payment of any delay compensation for said passenger? I suppose it doesn't fall under EC261 since it's not under BA's control really, and I don't know what UK IDB rules are (and in the US this wouldn't really be that anyway as IDB is specifically related to oversales). I guess my point is that if there is no statutory compensation requirement then, yeah, it's definitely cheaper not to have any fallback mechanisms and just screw over an occasional passenger.