FlyerTalk Forums - View Single Post - Denied Boarding due to Biometrics Issue - Extraordinary Circumstances ?
Old Jul 28, 2023 | 10:38 am
  #152  
scottishpoet
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Originally Posted by gliderpilot
we’re talking about an int-Domestic connection (or at least I am as that was the OPs problem) not a domestic booking. Which would be more difficult I agree.
i have booked sea lhr krk as a stopover

I have then flown lhr gla on a different ticket, i have used int dom transit. No need for a passport number in dom booking. The proces they use handles all cases, not 6 different processes for 6 different situations which would lead to more confusion

as I say I accept its a pain in the arse when it fails, but I understand why the process is as it is. I am sorry the OP was inconvenienced, My preferred solution would be a dedicated domestic area. I am sorry but I do not agree that gate agents should be encouraged to use "common sense". I think that creates an unwelcome stress for the gate agent on something they are not trained for.

As I mentioned my passport number is flagged in germany and I, and anyone with the same passport number but from a different country, get stopped every time we enter or leave schengen through germany, so i understand the pain in the arse bit.

As for the ba agent calling bf and ask ifvsomeone entered the uk using that passport, i think that may get complaints about it being open to gdpr abuse.

Last edited by scottishpoet; Jul 28, 2023 at 11:16 am
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