Originally Posted by rjs11

Hi FTers.

Over the last few weeks I've repeatedly encountered issues when trying to book United award flights on partner airlines. Every time I get the following error message at checkout: "We are unable to process your request. Please try again later, or contact customer support at 1-800-396-1751." I've tried different dates, city pairings and partner airlines, but the end result is the same. Examples include flights from Washington, DC or Newark to Mumbai, Delhi and Abu Dhabi. Partner airlines include Ethiopian Airlines, Egyptian Air, Vistara, and others. I've been booking United award flights for years and this is the biggest headache I've encountered.

I'm United Gold for reference. Anyone else unable to book flights on partner airlines?