Originally Posted by
JAXPax
I apologize if I missed this, but how do you know that the airline shut off its online check in technology? Simply because it wouldn't work for you? Why would it be in their best interest to put more people in line than necessary?
I specifically asked one of the staff helping to manage the queue why we can't do online check-in or kiosk check-in so we don't need to all crowd around the counters. He told me they were all turned off by the airline.