Originally Posted by
hkskyline
The awful ground experience is due to the airline shutting off its technology and forcing a thousand people departing within a short time span to get a piece of paper each. It was entirely preventable, and I haven't flown with another major airline in recent memory where there is no online check-in whatsoever.
I apologize if I missed this, but how do you know that the airline shut off its online check in technology? Simply because it wouldn't work for you? Why would it be in their best interest to put more people in line than necessary?