Originally Posted by
jpdx
Now, to be fair, I chose breakfast as my Diamond amenity, so I'm not entitled to anything else. But a 10% discount off a drink seems like more of an insult than anything else. I'd say, if you can't muster up at least a "buy-one-get-one-free during the 6-8pm happy hour" offer or something like that, just don't do it at all.
Yup, that's a decidedly anaemic welcome. Who on earth thought that one up?
Maybe better to concentrate on sorting out the hospitality mandated by IHG.