FlyerTalk Forums - View Single Post - SWU upgrades on BA are live
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Old Jul 26, 2023 | 1:04 pm
  #275  
DMPHL
All eyes on you!
15 Years on Site
 
Join Date: Jul 2009
Location: NYC
Programs: AA EXP
Posts: 1,377
Originally Posted by bscooter26
I'm beginning to think that this might not be doable. I called again this morning to change a different itinerary, and then had the agent look into it (4th attempt, 5th if you count Twitter). She verified that my itinerary qualified for all the rules, but the system still wasn't showing her the ability to apply it. She explained it was a yes/no situation and that, while I should be able to apply my SWU, she just simply wasn't able to do it and advised I keep trying. The only thing she could do was make a training note about it.
It's doable when they see the F availability, for sure. I've been successful a few times with using a SWU to go from J to F on BA. It just seems that award availability does not always translate to SWU availability, most likely for some obscure annoying IT reason that it's not worth them spending the effort to determine and fix.

Originally Posted by PHLGovFlyer
However, doesn't one of the legs have to be on AA metal according to AA's rules for SWU use on BA?
According the rules, there just needs to be an AA-marketed segment on the itinerary.
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