Originally Posted by
Bartolo
Always insist they write the amt of fuel on the contract when picking up. If more practical, you annotate the contracts and get them to initial. You could also do a time-stamped screen shot.. of the fuel gushed. I’ve never been refused. I also always ask for a hard copy of the contact.
That is necessary but not sufficient. Unless I have a way of seeing the gallon level myself (via some display in the car), I have no way of knowing if the fuel level on the contract is correct nor if I've filled enough gas at return time to match the original level. If all I have is a gas gauge that reads "Full", my expectation is that returning it also showing "Full" should be totally adequate. Getting dinged with a refueling charge based on an opaque, unverifiable gallon amount is completely unacceptable. As I've said in the past on other forums, this is a no-brainier class action suit in the making.