Originally Posted by
wrp96
So for a a fun one, got an email saying "There's been a change on your itinerary and our computer doesn't know what to do with it, so please call us." I'm now on my third agent plus the help desk trying to figure out what the heck happened to my reservation.
You probably got it resolved but I had a similar message this week. Had a J DFW-LHR flight booked on BA metal through AA on the A380 and BA swapped equipment to the 777. Got this message and called AA and they put me on an AA flight 2 hours later. Overall, no big deal and actually worked well because I had a tight connection in DFW.