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Old Jul 25, 2023 | 5:09 pm
  #8  
raznz
 
Join Date: Dec 2022
Posts: 757
From AirNZ:

From their wording, koru should be able to access KrisFlyer gold?

im more confused now…

Question Reference # 230724-000301
Kia ora raznz,

Thank you for reaching out to us about lounge access in Singapore.

The rules for entry shown on our website cover all contracts for partner lounges as a blanket guidance, so you can be aware of what to expect when requesting access on the day.

We have an arrangement with Singapore Airlines outside of the Star Alliance or general contract that other airlines have agreed. This allows entry for our Koru members to enter the Singapore Airlines lounge even though not flying on an Air New Zealand operated flight, as long as they've purchased our ticket and the flight number is code-shared to us, i.e. 'NZ'.

Access is still subject to the partner operator accepting your request on the day, such as having sufficient space available.

I trust that the above information is helpful.

Kind regards,

Andrew
Gold Service and Support – Email
Air New Zealand
raznz is online now