Originally Posted by
Scoob72
Just to feed back -- I have just called SQ for a fourth time, during Singapore office hours, and for the fourth time I've been told that it is not possible to waitlist a separate flight itinerary within my current booking. This time, they also added that I would be able to do this if I was Solitaire status.
Very frustrating.
Okay, so seems they want to force creation of new separate waitlists which is more a policy then a "computer says no" situation as I suspected.
Means people need to commit miles to KF if they want multiple waitlists which is tricky considering the amount of miles you would need and then some amount could be stuck to be used within 36 months. Sorry about that, as we shared, technically this is absolutely possible and not complex and was done on the past easily. If this benefit is now only extended to TPP/LPP (Solitaire/ Life Solitaire) then that's SQs decision.
Just don't know why it needs to be so "opaque" a rule and it is certainly limiting to customers though no doubt SQ has thought this through and decided on this approach