Originally Posted by
stevento
Apologies in advance - I am sure it was covered elsewhere but I cannot find it.
If booking a flexible award, is it possible to change it for the lower-miles basic one without canceling and rebooking?
Thanks!
You have to call in.
Note that if your flex itinerary involves AC flights, it will reprice to CURRENT lowest award cost. (Technically it also does this for partners, but those prices are constant)