Originally Posted by
AZ26
Only one person's bag was lost but two people traveling (that's why I said "we"). No additional travel insurance.
I'm upset and willing to fight this to the max, including taking this to small claims court. However, does anyone know if the fact that SAS is currently in Chapter 11 would cause difficulties in suing them in small claims court? I will continue to pursue this until I am out of options.
If I were you, I'd first start a DOT complaint - point out that they didn't deliver the bag to where you are (as they are supposed to). I guess you are US based, I would also file a complaint with BBB.
Try
https://elliottadvocacy.org/ - they might be able to help.