<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by satish_ny:
Any suggestions on how he should go about addressing the issue of the treatment he received at JFK, the involuntary downgrade, the loss of tier points that he needed to requalify for Gold. Thanks for your suggestions in advance.</font>
Satish--In my opinion, he should have NO PROBLEM getting his status. It appears to be an oversight, and I am sure they will give him credit for the trip to give him his status back - ANY reputable airline should do this.