FlyerTalk Forums - View Single Post - Involuntary downgrade causes loss of Gold status
Old Oct 10, 2003 | 7:00 am
  #2  
Gaza
All eyes on you!
25 Years on Site
 
Join Date: Feb 2000
Location: Edinburgh
Programs: Lowly BA Blue. One of the original easyJet Flight Club members and still am.
Posts: 4,319
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by satish_ny:
It's now more than three months and no one from British Airways has contacted him.

Any suggestions on how he should go about addressing the issue of the treatment he received at JFK, the involuntary downgrade, the loss of tier points that he needed to requalify for Gold. Thanks for your suggestions in advance.
</font>
Has he tried to contact BA at any time during the last three months? If not, calling the Gold EC desk or Customer Relations and/or writing to them explaining the situation would be a good start.
Gaza is offline