Originally Posted by
jerry a. laska
Was it booked using the Chase or AARP discounts? If so, this is your issue as it seems to show as a discounted travel agent booking to the agents, thereby seeming to make it ineligible for UuA or POUG. There are a number of reports of this in the Chase and AARP threads.
I booked with a discount through British chamber of commerce once and they did mention it but then 2 mins later said "all good to go"...