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Thread: Passport never works at eGates?
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Old Jul 23, 2023 | 2:02 pm
  #496  
Odiy
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Join Date: Jan 2017
Location: Anglesey
Programs: British Airways Gold, Avios U.K. IHG diamond, Hilton Diamomd
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Originally Posted by BerksFlyer
My passport does not work the LHR e-gates. I always ask the person at the desk why and I got a different answer every time (being robbed off?) until one of them told me what I believe to be the real reason - my name is very similar to someone who is ‘wanted’ and until that person is caught my passport won’t work the e-gates.

This was only a minor inconvenience pre-Covid but I suspect it might be very bad news for me in future if queues are longer.

sigh!
yup I have been told the same and not to bother even trying the e-gates. I have an eu passport too and get same result . I hope the catch my namesake soon so I can use them again
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