Originally Posted by
olouie
So yeah this hotel basically does not upgrade globalists anymore or at least not as standard policy. They “upgraded” me to the club access room but I have club access as a globalist anyways. Said all other rooms would require additional payment. Sadly Hyatt confirms this is within policy so Hyatt is basically same as Marriott now :-(
This was also my experience and likely reflective of a new policy at Grand Hyatt Manchester SD. At least the club lounge was above expectations and they didnt go up a category this year.