Originally Posted by
oneworld_wanderer
I called, the agent only sent me an email for boarding passes.
And the next day an email came back claiming it's another 6-8 weeks wait upon partner verification.
I think they should just go ahead and award EQM manually based on calculation at this point instead of endless wait.
Sounds like they restarted the clock again and that is unfortunate. When I requested missing miles at the beginning of the year, I went on AS's website and went to the section of missing miles on a partner airline.This is the email address I sent AS (
[email protected]). I uploaded my DE boarding pass and a receipt from DE. The following day, I received an email from AS stating it would take 6-8 weeks and they assigned me a tracking number. You can forget DE crediting you at this point and it is all on AS now. But yes, AS should cut you a break and manually credit you for the missing miles.