Originally Posted by
Kacee
IME, shoe shine is usually complimentary. That said, I'm not surprised that 4S would charge, they don't like to give anything away for free. 4S SF Embarcadero recently claimed that breakfast gratuity wasn't covered either by FHR breakfast credit or the $100 F&B credit

Assuming I understand this correctly, gratuity for any service covered by credit, should be in cash or charge to guest’s card. I never have done otherwise. To do so short changes servers.