FlyerTalk Forums - View Single Post - Miles posted but do not add to the overall available miles - Does this happen to you?
Old Jul 20, 2023 | 12:05 pm
  #9  
ostatekitty
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Join Date: Nov 2018
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Originally Posted by GagaPilot
If using the app, I have seen many different transactions post where the total is not updated. Try doing a manual refresh (swipe down from the top) and then close out of the app. Once it reopens the total should be correct. There’s a known issue with the new app displaying old data.

if it’s the main website, maybe try giving it a few days to catch up.
If I check my balance in the app after my AMEX miles post, I *always* have to close out/refresh the app before the balance updates. It's been my experience the balance will stay the same until I do this.
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