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Old Jul 19, 2023 | 6:27 pm
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PaavoNurmi
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Originally Posted by Adam1222
Unless I'm missing something Delta does seem to be willing to fix the agent'a mistake: by putting you in the cabin you wanted for the price the agent should have charged you. If you want Delta to give you a windfall as a result of the agents mistake - business class for the coach price, I do not think you will have success.
I don't think that's correct. The website price for the full F/J itinerary was $10 cheaper than what the chat agent charged me. The price that they're offering now to move to F on this segment is the same price as the "promo/teaser" price in the app. I forget the name of this--first class monetization?
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