Originally Posted by
BA6501
A flight with an additional stop wouldn't help anyway - not much leaves LHR after 19:00 to North America, and even if you take one of those, you'd need to overnight in the US, so doesn't really resolve your problem.
Options would be another date (if the schedule varies enough to allow for a same day connection), or indeed an overnight in London (plus meals, etc), as duty of care. They will not commit to that upfront (indeed, they'll say it's at your cost), but put in a claim after travel and you'll be fine, as long as you're reasonable.
We had a chat with a very bored BA agent, yesterday. It played out exactly as you have suggested.
Something that I found interesting is that the agent said several times, "If you make any other changes, you will have to pay for them." When I pointed out that it was BA that made the changes and not us, she said 'That doesn't matter, you only get one change for free". I hope that BA doesn't change any more flights on this trip. Also, she told us that because it was outside 5 months, things were different. When I pointed out that it was less then 5 months, she said that that made no difference at all. What?
Thanks again.