FlyerTalk Forums - View Single Post - Gild Hall, a Thompson Hotel, NYC REVIEW - MASTER THREAD
Old Jul 17, 2023 | 12:06 pm
  #360  
drnilescrane
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Join Date: Nov 2015
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Originally Posted by Kacee
I agree, but the "benefit" to Hyatt is probably equally balanced by the number of Globalists who think they're being cheated when they see the charges on the booking page.

In any event, I suspect it would be a real challenge to customize the charges displayed on the booking page based on member status, and that's the reason it's not done.
That and benefits are delivered based on the status at time of check in, not at time of booking. If you don't display it, you could run afoul of regulatory requirements. Easier to just keep it there. Same reason MGM displays it for gold members.
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