The incident took place when Verma, who is a frequent flier to Australia, booked a business class seat for his travel back to New Delhi. He, however, was not able to use the business class seat as a couple of them were defunctive.
He, therefore, had to be downgraded to the economy class.
“Verma accepted the downgrade and was then allotted seat 30C. He, however, later moved to row 25 since it was vacant. After shifting, Verma began correcting his co-passenger (who was freely walking around in the galley and also picked up a few alcohol bottles for no reason) and had a loud voice. This is when the passenger slapped Verma and twisted his head and abused him,” the official added.