Originally Posted by
ScottEdin
Now it is Monday, they are still looking for the bags and my question is about being able to buy some clothes, toiletries etc and claim this back. If this had been the outbound leg, my Amex and travel insurance would have covered this, but as it was the journey home, both appear to say that they will not cover this and it sits with the airline.
Does anyone have any experience on this and would BA pay out if I were to buy some items for my family and I?
There is a general presumption that if you return home that at home you're going to have some more clothes and toiletries at home so you don't need to claim. So usually not covered by insurance, not covered by BA either. But there have been specific circumstances where BA has paid up when returning home luggage has been delayed. So we're back to my usual question: what would you do if it was 101% certain that BA/insurance would not and would never pay up? Would you muddle along? Or would you feel forced to buy things anyway?