Originally Posted by
FriendlySkies
Just posting my experience. In late June, I woke up to two emails from AAdv. thanking me for two redemptions. I hadn't redeemed any AA miles in quite a while, so I immediately got on the phone with AA who said two pax were booked LGA-RDU-BNA the same day. I'd never heard of either party, so the flights were, obviously, fraudulently booked. I later learned the folks were pulled off at RDU by the Airport PD and AA Managers and made to buy their own tickets onward to BNA. They also claimed to have paid somebody $400~ via Apple Pay for the tickets.
Very sorry to hear this, but glad it was resolved in an acceptable manner. Thanks for reminding us that the award account thieves remain active . . .