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Thread: Booking partner only cash flights on United.com / app
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Old Jul 15, 2023 | 4:18 pm
  #23  
sfo3388
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Originally Posted by jsloan
HUCA.
Three agents (two regular and one web support) could not get UA7939. They finally all suggested me booking UA-operated flight. Looks like in past two days, UA agents were overwhelmed by IT and weather-related issues.

Originally Posted by jsloan
That could easily just be UA IT getting confused. How’d ones it look on the AC site?
I was able to select seats on AC website, but AC did not show any ticketing or booking class info. At the same time, while I was waiting for AC-operated FRA-YVR to be confirmed, I could not change or cancel the return FRA-SFO on United.com. Had to call an agent to put me on UA-operated flight after a few hours.
Normally how soon AC should confirm this segment booking from United?
Last edited by WineCountryUA; Jul 15, 2023 at 5:53 pm
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