I have absolutely no clue about the US but in Europe, the hotels that switched to Crabtree in big bottles from the small single-use are
not refillable, at least, not by the hotel. This is a choice by Hilton, as Sysco are making both kinds AFAIK.
I've seen this
https://www.gilchristsoames.com/coll...o-percent.html in hotels but then it switched to Crabtree and it was also not refillable.

These are sent back to Sysco and they refill them.