Sometimes there is a lag time once a member qualifies as a Globalist
till they reach out typically by email.
Certainly you sending an email requesting an assigned Conceirge to reach
out you can work or simply a call as the previous poster suggested should you wish to speed up the process
You can also reach out to me by PM and I can forward your details to the Conceirge team @ Hyatt should you not get a timely response.
Congratulations fellow Globe!🌏