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Thread: Move to Mint automatic upgrade not working
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Old Jul 15, 2023 | 12:58 am
  #4  
TalkingPoint
50 Countries Visited
3M
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Join Date: Aug 2012
Location: LAX/SFO
Programs: AS 100k, BA GGL, UA 1k, DL DM, AC SE, B6 Mosaic4, Hyatt/Hilton/Wyndham/IHG Diamond, Marriot Ti
Posts: 1,991
Originally Posted by JALsnipe
I agree - training for employees has been poor and it's like pulling teeth to use any of the "Perks You Pick". I'm Mosaic 2 and I had to call or chat 3 times to be able to use my "Mint Suite Priority" perk to get the last throne seat on an upcoming EWR-LAX flight. Most agents are clueless "I can't book that seat, it's blocked, maybe it's broken."

To answer your question re Move to Mint - it's explained right here one the website: https://www.jetblue.com/trueblue/perks
I agree it's uncompetitive having to book 96 hours in advance...

I assume "made directly" just means it is B6 marketed, or does it need to be b6 stock as well? And regardless of booking channel (OTA).
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