FlyerTalk Forums - View Single Post - American Express Travel charges more for same itinerary vs other channels
Old Jul 14, 2023 | 9:37 am
  #13  
mia
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Originally Posted by bocastephen
....not disclosing this practice to customers.
Disclosure is here:

In our role as a travel agent and provider of a Travel Channel, we act as an intermediary agent and independent third party between you and the Suppliers; no joint venture, partnership, employment, agency, representative, fiduciary or similar relationship exists between you and us, or any Service Provider, as a result of your use of our travel services, including, without limitation, a Travel Channel. We assist you in finding travel Suppliers and making certain arrangements for travel. We consider various factors in identifying travel Suppliers and recommending specific itineraries. We want you to be aware that certain Suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel consultants. Certain Suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs, and supporting technology initiatives. In addition, we receive compensation from Suppliers when customers use their American Express® Card. From time to time we may enter into other business relationships with Suppliers and these arrangements, including levels and types of compensation and incentives that we receive, are subject to change. In identifying Suppliers and recommending itineraries, we may consider a number of factors, including, without limitation, Supplier availability and your preferences. The relationships we have with Suppliers may also influence the Suppliers we identify and the itineraries we recommend. While we may recommend certain destinations of travel and Suppliers, these are solely suggestions; any and all decision as to appropriate destinations of travel and Suppliers are your sole and exclusive decision and we do not accept any responsibility or liability should you be dissatisfied, for any reason, due to the destinations and Suppliers we may suggest.

https://www.americanexpress.com/en-u...nd-conditions/
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