Originally Posted by
itsmeitisss
She asks "should there be insurance for this? " Yes there is but it would be hers to purchase, not BA's.
Originally Posted by
Brighterside
I can only assume that she failed to heed the instruction to call a flight attendant if you get anything stuck down the side of the seat and not press any of the controls, also note that she didn't supply any photos of the devastatinmg scratch