Originally Posted by
speedbird66
Hopefully a simple question...
I'm currently silver, tier point collection end date early August and silver expiry date showing as Sep 2023. I now have 620 tier points to renew silver, the last of which posted in mid-June, but haven't received any communication about renewing silver and my card expiry date, which I was assuming would show Sep 2024 by now, is stuck at Sep 2023. I've tried all the refreshing/log in-log out fiddles with the app short of deleting and reinstalling.
Is this normal?
Yes; your membership year is not yet complete, and you could still (in theory) reach Gold.
It would be inaccurate to now, mid-play, update your card; would that mean you have from now until August 2024 to qualify for Gold??
Your status card will update once the current year is complete and there is no longer any uncertainty as to what level you have going forward