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Thread: UA's New EWR Terminal A: Security, How to get to, facilities, UC opened 28 June 2023
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Old Jul 13, 2023 | 12:44 pm
  #567  
tarheelnj
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Originally Posted by PTahCha
Unless it was a 016 ticket, probably because you need to work with an AC agent for a cancelled AC flight?

I don't recall a dedicated 1K agent. Then again, unlike bidding to work inside the United Club (which is now part of premium service group), I don't think they take experience into staffing the different lines.
Actually, it was an 016 ticket on the canceled UA flight, and I wanted to get on the earlier AC flight.

Good to know, though, about the staffing experience level. It seems there are enough flights out of A that there should be a 1K counter.
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