FlyerTalk Forums - View Single Post - Keeping Capital One cards? [Cancel, Exchange, Retention Offers, all cards]
Old Jul 13, 2023 | 7:40 am
  #421  
berombeu
All eyes on you!
5 Years on Site
 
Join Date: Aug 2019
Posts: 448
Originally Posted by rbrad
berombeu
Is this standard practice for Cap1? There is no downgrade option unless you receive an offer, even if you call and ask?

Ex: signing up for the Venture, and then downgrading/product changing to the Venture One after 12 months (I have the Venture X and will keep it). Would I lose any points if I kept the Venture X?
In general, that's how Cap1 works when downgrade. You can call and ask, but be prepared when the reps said there isn't an option.

The miles stay with the card when you able to downgrade.
berombeu is offline