I'll open with the obvious that this is not my style of property - an isolated resort on an island of theme parks. However, the W brand is a draw to me, and I wanted to try it out. What I found confirmed my assumption that this is a good, yet inconvenient, hotel that is not for me. Here are my pros, cons, and photos:
Pros:
- Upgraded several days in advance to a Fabulous King Pool View, which was nice as the property seemed nearly sold out online the day before arrival (only 1 twin option showing as available)
- I liked the room design - comfortable - and W-styled with nice headboard lights and other multicolored lights throughout
- Room was large and spacious
- Bed was very nice - very plush mattress, plush pillows, decently plush covers
- Contrary to the report in the Wiki, I thought the wand head in the shower provided fantastic pressure and was easily aimed for full body coverage
- Nice views towards lots of boats
- Elite welcome gift breakfast was quite good
- Nice omelet
- Soft pancakes
- Really good mochas with lots of chocolate
- Good bacon, croissants, and hashbrowns
- Elite happy hour benefit is one drink from a limited menu - regardless, the tequila sunrise at Woobar was quite good
- Ping pong ball giveway at check-in - I ended up drawing some lotion
Neutral:
- Delivered some fruit and wine as welcome gift - didn't partake in either - didn't seem like they read my profile
Cons:
- Property is isolated and hit-or-miss on getting Grabs to pick you up out here - couldn't get one in the evening after 20 minutes, shockingly got one around 11 AM to go to the airport
- Public transit requires you to take a bus that comes every 15 minutes to Sentosa Express (a horribly crowded and stuffy monorail) to Vivo City to then get to Harbourfront MRT station - very long and out of the way
- Resort - no late checkout - they were very clear about 12 PM and wrote it on my key packet - I didn't care as my flight was at 3:30
- Towels smelled weird - they need to change their detergent
- Check-in was a bit prying - "is this a staycation? Are you here on business? Are there lots of flies in America?" - the last question was a bizarre response to a comment about the humidity, and who would stay on Sentosa for business?
Overall, I don't have a reason to return here, but it is comfortable.
Photos: