Originally Posted by
foothills county flier
I think AC does care is some form, but a lot of employees don’t. AC policy is for all bags to be scanned as they are loading onto a aircraft, but a lot of employee don’t follow these rules. In YVR, 40 percent of my flights, the baggage handlers don’t scan.
Yeah... I remember one time I was waiting for a bag in YYZ (I know, I know), and I had dinner plans with an AC employee. They asked for my bag tag number, as I believe the employee app has had bag tracking for... a very long time.
There was no record of it ever being scanned on the aircraft.
Luckily I, and many other people waiting for bags, had AirTags, so we knew the bags were still at/on/near the aircraft.
But according to "the system", it was still in SFO.