Originally Posted by
voweffekt
I'm resurrecting this thread as the Frankfurt Hertz station is adding dubious charges to the bills again. Damage claims for "scratches to tires" for $1500 appeared after returning a car and saying that there were no issues. No luck trying to contact the office either through phone or the email provided. Charges pending on credit card, with an email asking the credit card insurance to pay.
This is a pretty clear scam IMHO.
AVOID Hertz Frankfurt at all costs.
The airport station?
What are “scratches to tires” anyway? Tires get scratches as the roll on the road etc.
But $1500 for new tires is a lot of money for 4 tires and I would assume they didn’t pro-rate old vs new.