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Thread: CX Post-Covid
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Old Jul 11, 2023 | 7:33 pm
  #29  
percysmith
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Honestly, post-pandemic, we should lower our expectations and expect CX to act more like a commodity.
No need for fancy cabins or USP products - leave ME3/SQ/TK to do that.
Just get us from AAA-BBB (or XXX-AAA-BBB) as efficiently as can be, without making us absorb costs from "mistakes".
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