FlyerTalk Forums - View Single Post - AC Website (aircanada.com) Experiences/Complaints/Issues (Nov 2020 onwards)
Old Jul 11, 2023 | 5:21 pm
  #1554  
Stranger
FlyerTalk Evangelist
10 Countries Visited
Community Builder
All eyes on you!
20 Years on Site
 
Join Date: Jun 2003
Location: YYC
Posts: 25,004
There continue being schedule discrepancies between awards and paid tickets, both purchased on aircanada.com.

We had the issue two weeks ago, different times for both an AC flight and an LH one. Again today, when on the phone with an agent, for an LH leg. Got an itinerary by e-mail, with one hour difference for that leg.

However somehow that ticket vanished and I had to call. When they reinstated (BTW same locator and same ticket number) the difference seems to have fixed itelf. Go figure.
Stranger is offline