Originally Posted by dadgummit

My issue is now resolved. The third time I called Marriott, I finally got them to submit a ticket to escalate. Somebody emailed me with this information from their files.



This morning, on the fifth day after being locked out, I could log in normally. I just turned the 2FA off. I normally have it on for accounts, but this ordeal makes me feel like my account will be more secure if I use good online security practices (cycle passwords, password generated with password generator, etc.) rather than run the risk of getting locked out of my account for five days because I put the same cell number that has been on my account since it was created on a booking. Marriott not having a "trust this device" cookie was frustrating enough.